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Childline

Who we are

Childline is here to help anyone under 19 in the UK with any issue they’re going through.

You can talk about anything. Whether it’s something big or small, our trained counsellors are here to support you.

We're a safe place for you to talk.

Calls are not recorded and our number won't show up on any phone bills. Counsellors write some notes about what you tell them. They also keep notes for 1-2-1 counsellor chats and emails and save copies of what you’ve said in a chat or email. These notes stay safe at Childline.

They keep notes to help understand what you’re going through and support you if you contact us again. It can also make it easier for us to get help to you if you’re in danger.

Childline is confidential. Find out more about what this means.

If you are d(D)eaf or hard of hearing, you can get support from Childline in lots of ways. And you can chat to us about anything.

Find out how to contact us in BSL (British Sign Language) below. You can also contact a counsellor online, anytime.

Contact Childline with SignVideo

You can contact a counsellor through a qualified BSL interpreter anytime from Monday – Friday, 8am-8pm. Saturdays, 8am-1pm:

  • open SignVideo and click "allow webcam"
  • when you're connected, an interpreter will appear on your screen
  • you can chat to the interpreter in BSL
  • they'll translate your conversation to the counsellor.

Who to contact

Telephone
Notes

Call us on 0800 1111. Calls are free from landlines and mobiles in the UK. And they won't show up on your phone bill. Even if you don't have credit on your mobile phone you can still call us for free. 

Time / Date Details

When is it on
24/7
Time of day
Evening
Morning
Afternoon

Other Details

Availability

Referral required
No
Age Bands
11-14 years old
18-25 years old
15-17 years old
0-4 years old
5-10 years old