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iCaSH (integrated Contraception and Sexual Health) - Coronavirus update

To reduce the number of people sitting in our waiting rooms and thereby helping to delay the spread of the virus, we are now only delivering essential services in line with national guidance.

This means only emergency contraception and urgent GUM and HIV services. GU/HIV contacts, where identified as emergencies, will be telephone triaged and seen in clinic where appropriate.

Please call us on 0300 300 3030, where our team will discuss the reason for your call, triage (if needed) and advise on next steps. If you do not have symptoms, please contact us again in 12 weeks for screening. If you develop symptoms please call us on 0300 300 3030.  Further information and advice can be found here: https://www.icash.nhs.uk/

Alternatively, if you have no symptoms but wish to access screening for sexually transmitted infections, you can use our Express Test home testing kit. 

Our iCaSH (integrated Contraception and Sexual Health) service provides all aspects of sexual and reproductive health, including contraception, sexually transmitted infection (STI) and HIV testing and treatment.

Appointments 

The clinic is open Monday to Saturday, with appointments and sit and wait sessions available. Patients are advised to call 0300 300 3030, option 4 for more information on opening times. 

The appointment line opens daily at 08:15 for bookings.  Please be advised you can only book appointments within 48 hours (some appointments and clinics are exempt).

Please note that our sit and wait clinics can get quite busy and you will need to allow extra time for attending.

This clinic has limited capacity and although we will do our best to see you, we cannot guarantee this. Depending on which clinician you are seeing you may be seen in a different order than you arrived.  

We advise that you arrive 15 minutes before the clinic start time to register.

'Sit and Wait' clinics at our Kings Brook clinic take place at the following times:

Tuesdays   -   1.30 start (we ask patients to register at 1.15pm)

Thursdays  -   1.30 start (we ask patients to register at 1.15pm)

Saturdays for Under 25s  - 1.30pm start (we ask patients to register at 1.15pm)

 

Yuor Visit 

Lime Tree Clinic reception area in Cambridge

Upon arrival you will be welcomed by a receptionist who will give you a registration form to fill in, which asks for your personal details and why you are attending the clinic.

This will enable us to prepare your notes, ready for you to see the doctor, nurse 

or health advisor. Please give us your date of birth and as many other details as possible, such as your address and contact number. Remember, the information and any notes are confidential and will be kept within the service.

If you wish to see a particular staff member, please tell the receptionist or write it at the top of your registration form. You may need to wait longer until that person is available. Your request may not always be possible if only one doctor/nurse is working in the clinic that day.

If you arrive without an appointment, you may be asked to see a nurse who will decide whether you need to wait to be seen that day or whether you should make an appointment for another time.

If you return to the clinic for subsequent appointments, please remember to inform the receptionist of any change in your personal details (address, mobile number or GP details) so we always have your correct, up to date contact details on your record.

The consultation 

If you are attending for a sexual health check you will be seen by a doctor or nurse and asked some questions; some will be personal and some may not apply to you. You may be asked about previous sexual partners; this is normal (we ask all patients), so please don’t be embarrassed, we're used to talking about sensitive issues. This information will help to inform what advice, tests or treatments you require.

If an examination is required, you will be offered a chaperone (another member of staff there to support the doctor or nurse and give information).

For women, if you have not been examined internally before, please tell the doctor or nurse wh will explain the procedure in more detail.

For male patients, it is important not to pass urine for up to two hours before your appointment, as you might need to provide a urine specimen or do a swab test. There are NO umbrellas (a tiny plastic loop or a swab is put a little way into the urethra (water pipe)) to take samples for testing.

The doctor or nurse will then explain what will happen once you have been examined and tests taken. It is routine policy to encourage everyone to have blood tests for HIV and Syphilis. For more on results, please click here.

If you are attending for contraception, the doctor or nurse will discuss the options available and help you decide which is best for you. You will receive your chosen contraception before you leave the clinic wherever possible, but sometimes you may be given a prescription to take to a pharmacist or an appointment to come back (for example to have an implant fitted). All contraception is free of charge

A detailed Access Guide is available at https://www.accessable.co.uk/venues/icash-kingsbrook-bedford

 

Who to contact

Contact Name
0300 300 3030
Website
https://www.icash.nhs.uk/

Where to go

Name
Icash Bedfordshire,
Address
5, St. Johns Street
Bedford
Postcode
MK42 0AH
Get directions

Time / Date Details

When is it on
Monday 08:00 - 20:00. Tuesday 08:00 - 20:00. Wednesday 08:00 - 20:00. Thursday 08:00 - 20:00. Friday 10:00 - 17:00. Saturday 10:00 - 17:00

Other Details

Age Bands
11-14 years old
18-25 years old
Parents and carers
15-17 years old
0-4 years old
5-10 years old
SEN Provision Type
Universal