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The National Youth Advocacy Service (NYAS)

The National Youth Advocacy Service (NYAS) is a rights based charity which operates across England and Wales for children, young people and adults.

NYAS offers a variety of services including:

  • A national advocacy helpline.
  • Advocacy for children in care and those in need – including children subject to child protection plans, care leavers, children and young people with disabilities.
  • The provision of independent visitors for children in care.
  • Legal representation of children in private family law

The Helpline provides a free single point of access to all NYAS services.

Our advisers are here to support children, young people, and vulnerable adults, across England and Wales, toe nsure their rights are up held.

We welcome enquiries from representatives of children, young people, and vulnerable   adults such as professionals, practitioners, family or friends too.

The Helpline is open 9 am until 6 pm Monday to Friday excluding Bank Holidays. You can contact us via the:

  • Freephone helpline – 0808 808 1001 – please note that some mobile networks may charge the same as a landline charge to connect to 0808 numbers.
  • EMAIL –
  • In writing – write ‘FREEPOST NYAS’ on the envelope that contains your letter to us.
  • Call Back – we will call you click here

One of our advisers will respond to your enquiry and agree with you how NYAS can help you.

Our adviser may not always be able to answer your questions immediately and may  need to call or email youat a later date with a more detailed response. Whenever this is the case, the adviser will always explain whatthey will need to do to find an answer to  your question or problem and when you can expect them to get backin touch with you.

To make sure you are safe we regularly check our advisers through the Disclosure and Barring Service (DBS)and they are all trained to assess need and risk. The Helpline is    always confidential as long as the personcontacting us is safe!  if an adviser believes that a you or someone else may be at risk, he or she is legallyrequired to tell report this.

Who to contact


Other Details

Age Bands
11-14 years old
18-25 years old
Parents and carers
15-17 years old
0-4 years old
5-10 years old