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See Tickets dedicated access booking line for special access to theatres. You are also able to book free carer tickets via this number.

We want to ensure your theatre booking goes smoothly, so please tell the operator whether you require an aisle seat, step-free access, seats close to the stage because of hearing/vision impairment or if you want seats for a sign interpreted, audio described or captioned performance as this will allow us to allocate the best available seats according to your needs.

To make a booking, please call our access team on +44(0)844 412 4648 (9am-6pm Monday to Friday, 9am-5pm Saturdays, closed bank holidays). Our phone lines are busy during peak hours so occasionally you may have to wait longer than usual to get through to an operator.

Calls to our 0844 number are charged at 7p per minute from a BT landline, other networks, including mobiles may vary.

Assisted Performances

Audio Description

More information about Audio Description performances.

Audio Description

Sign Interpreted performances

More information about Sign Interpreted performances.

Sign Interpreted performances

Hearing Systems for Deaf and Hard of Hearing

Hearing Systems

More information about infra-red Hearing Systems in Really Useful Group and Nimax theatres.

Infra-red Hearing Systems

Contact us

Deaf and hard of hearing customers are welcome to email their seating requirements.

Contact us

Who to contact


Other Details

Age Bands
11-14 years old
18-25 years old
Parents and carers
15-17 years old
0-4 years old
5-10 years old