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IST Crisis team drop in sessions Coronavirus Covid-19 update

Learning Disability Drop-In Sessions Coronavirus update 25th March 2020

Unfortunately the sessions has now been suspended following government guidance. THere are other forms of support available below:


Open 24 hours a day, 7 days per week and are accepting self-referrals are being accessed on 01234-315691
Face to face, support for people who need daily support or phone/ video support for people who need less frequent support


Exisiting services will be replaced with phone and/or email support on 0300 330 0646 or or email support on 

MIND Crisis Cafe will now offer phone support on 01582 722225 Tuesday to Friday 5-11pm 


Call 116 123 Free or email

Learning Disability Drop-In Sessions

Caring staff from a Bedford ice cream parlour have been praised for their support of a project to help adults with learning disabilities.

Gallones in The Arcade is hosting a weekly drop-in service for people with a learning disability and their carers.

The sessions are run by the Trust's Learning Disabilities Intensive Support Team (IST).

Dedicated IST staff provide community-based support and advice for adults with learning disabilities living within Bedfordshire and Luton.

The Intensive Support Team offer assessment, treatment and support to Adults in Bedfordshire with a learning disability, experiencing acute behaviours of concern and/or mental health problems. 

The drop-in sessions are held every Thursday from 5:30pm to 7 30pm and designed to provide an opportunity to provide expert help from ELFT professionals in an informal setting in central Bedford.

“We will be there every week to answer your questions and make sure you get the help you need,” said Clinical Nurse Billy Chase.

“Gallones is central, easy to reach and easy to spot – which can be really important for people with learning difficulties who can find some daily tasks really challenging that others take for granted.

“The staff have been amazing and we are so grateful for their support.”

She added: “We hope this project can make a real difference and the sessions are open for anyone with learning disabilities to attend.”

Email Billy at  for details, or rin

Who to contact

Contact Name
Donna, Penny or Billy

Where to go

Gallones Ice Cream Parlour,
1, The Arcade
MK40 1NS
Get directions

Time / Date Details

When is it on
Every Thursday evening 5 30pm to 7 30pm
Time of day

Other Details

Age Bands
18-25 years old
Parents and carers