Skip to main content

Children's Social Care Service

Who we are?

The MASH, Assessment team and Family Support Service sits within Bedford Borough’s Children's Social Care service.

MASH is the team of  professionals and members of the public contact if there are concerns about children’s welfare that may require a statutory social work response. 

The Assessment team and Family Support Service provide ongoing assessment and support to children and families who require statutory social work intervention.

We all have a statutory responsibility to safeguard and promote the welfare of children and young people.

Are you worried about a child?

 If you think a child or young person is being abused or mistreated or you have concerns about the safety or welfare of a child, you must speak to someone immediately.

You can ring the Multi Agency Support Hub (MASH) on 01234 718700 (office hours) or 0300 300 8123 (out of hours).

In an emergency, phone the police on 999.

You can also contact the MASH  by compleiting an enquire form https://tinyurl.com/y3keny62

Email the completed form to  mash@bedford.gcsx.gov.uk.

If your concern is of an immediate safeguarding nature then please contact MASH on 01234 718700 during office hours (08:45am to 17:20pm, Monday to Thursday; 08:45am to 16:20pm on a Friday or out of office hours please call the Emergency Duty Team (EDT) on 0300 300 8123.

This form should be used to make enquires to the MASH on any issue relating to the safeguarding of children and young people.

If you are worried that a child may be at risk, you can speak with a social worker in the MASH team.

They will ask you for information about your concern to help them decide which is the most appropriate service to deal with the issue that you have raised.

If the information you provide leads them to believe that a child may be in need of a statutory social work assessment they will allocate the matter to the Assessment Team. Where further support or intervention is required following an assessment, this will be provided by our Family Support Service.

If a child has a disability, the family may be referred to the Children with Disabilities Team.

The Children with Disabilities Team undertakes an assessment to see what support the family needs. The outcome of this assessment could lead to a support package.

Who to contact

Contact Name
Multi Agency Support Hub (MASH)
Telephone
E-mail
multiagency@bedford.gov.uk
Notes

Office Hours Monday to Thursday 8:45am to 5:20pm, Friday 8:45 to 4:20pm, out of hours available at all other times 

Where to go

Name
Borough Hall
Address
Borough Hall
Cauldwell Street
Bedford
Postcode
MK42 9AP
Get directions

Time / Date Details

When is it on
01234 718700 during office hours (08:45am to 17:20pm, Monday to Thursday; 08:45am to 16:20pm on a Friday or out of office hours please call the Emergency Duty Team (EDT) on 0300 300 8123.
Time of day
Evening
Morning
Afternoon

Other Details

Age Bands
11-14 years old
18-25 years old
Parents and carers
15-17 years old
0-4 years old
5-10 years old