Integrated Front Door (previously MASH)
About the Integrated Front Door (IFD)
The IFD brings together the Multi-Agency Safeguarding Hub (MASH) and Early Help Hub in one place to facilitate early, better quality information sharing, analysis and decision-making to safeguard children, young people and families more effectively.
The Early Help Hub focuses on partnership working with agencies to provide children, young people and families with early help assessments and intervention to ensure families are able to access services and support at the right time.
How to contact the Integrated Front Door
If your concern is of an immediate safeguarding nature then please contact the Integrated Front Door on 01234 718700 during office hours (8.45am to 5.20pm, Monday to Thursday; 8.45am to 4.20pm on a Friday) or out of office hours please call the Emergency Duty Team (EDT) on 0300 300 8123.
01234 718700 during office hours
0300 300 8123 out of hours
Who to tell
If you think the child is in immediate danger, call the police on 999.
- Or Bedfordshire Police: 01234 841212
- NSPCC Child Protection Helpline: 0808 800 5000
If the child's not in immediate danger, but you're still concerned about them, please contact us online:
Report a concern about a child
If you are unable to use the online form you can also contact us at the Integrated Front Door (previously known as MASH) by phone:
- Tel: 01234 718700 (office hours)
- Tel: 0300 300 8123 (out of hours)
All cases are treated in confidence by highly experienced staff who work with children and young people.
See our guidance on how to report your concerns about a child to Children’s Services Integrated Front Door (PDF).
PLEASE DO NOT EMAIL REFERRALS INTO THE LOCAL OFFER AS YOU WILL ONLY BE REQUESTED TO COMPLETE THE ABOVE FORM
Who to contact
- Contact Name
- Intergrated Front Door
- 01234 718700 during office Hours Monday to Thursday 8:45 am to 5:20 pm, Friday 8:45 to 4:20 pm, out of hours available at all other times or 0300 300 8123
Office Hours Monday to Thursday 8:45am to 5:20pm, Friday 8:45 to 4:20pm, out of hours available at all other times
Where to go
- Borough Hall
- MK42 9AP
- Get directions
Time / Date Details
- When is it on
- 01234 718700 during office hours (08:45am to 17:20pm, Monday to Thursday; 08:45am to 16:20pm on a Friday or out of office hours please call the Emergency Duty Team (EDT) on 0300 300 8123.
- Time of day
- Age Bands
11-14 years old
18-25 years old
Parents and carers
15-17 years old
0-4 years old
5-10 years old