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Integrated Front Door (previously MASH)

About the Integrated Front Door (IFD)

The IFD brings together the Multi-Agency Safeguarding Hub (MASH) and Early Help Hub in one place to facilitate early, better quality information sharing, analysis and decision-making to safeguard children, young people and families more effectively.

The Early Help Hub focuses on partnership working with agencies to provide children, young people and families with early help assessments and intervention to ensure families are able to access services and support at the right time.

How to contact the Integrated Front Door

If your concern is of an immediate safeguarding nature then please contact the Integrated Front Door on 01234 718700 during office hours (8.45am to 5.20pm, Monday to Thursday; 8.45am to 4.20pm on a Friday) or out of office hours please call the Emergency Duty Team (EDT) on 0300 300 8123.

Telephone:

01234 718700 during office hours

0300 300 8123 out of hours

Who to tell

If you think the child is in immediate danger, call the police on 999.

  • Or Bedfordshire Police: 01234 841212
  • NSPCC Child Protection Helpline: 0808 800 5000

If the child's not in immediate danger, but you're still concerned about them, please contact us online:

Report a concern about a child

If you are unable to use the online form you can also contact us at the Integrated Front Door (previously known as MASH) by phone:

  • Tel: 01234 718700 (office hours)
  • Tel: 0300 300 8123 (out of hours)

All cases are treated in confidence by highly experienced staff who work with children and young people.

See our guidance on how to report your concerns about a child to Children’s Services Integrated Front Door (PDF).

PLEASE DO NOT EMAIL REFERRALS INTO THE LOCAL OFFER AS YOU WILL ONLY BE REQUESTED TO COMPLETE THE ABOVE FORM 

Who to contact

Contact Name
Intergrated Front Door
Telephone
Website
https://www.bedford.gov.uk/
Notes

Office Hours Monday to Thursday 8:45am to 5:20pm, Friday 8:45 to 4:20pm, out of hours available at all other times 

Where to go

Name
Borough Hall
Address
Cauldwell Street
Bedford
Postcode
MK42 9AP
Get directions

Time / Date Details

When is it on
01234 718700 during office hours (08:45am to 17:20pm, Monday to Thursday; 08:45am to 16:20pm on a Friday or out of office hours please call the Emergency Duty Team (EDT) on 0300 300 8123.
Time of day
Evening
Morning
Afternoon

Other Details

Age Bands
11-14 years old
18-25 years old
Parents and carers
15-17 years old
0-4 years old
5-10 years old