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RAF Museum London

Recent review 6th August from Milton Keynes Kids 


"We went to RAF Hendon last Friday after seeing a review on Milton Keynes Kids. I have to say that it was brilliant. Tickets are free and I paid for all day parking at £6 online however if you aren't sure how long you will need you can pay on exit. The Covid measures in place were excellent, clear and well enforced. The one way system around the hangers were clearly marked with little red planes which my little boy (3) loved following around. There were lots of hand sanitizing points all around the site and on the gate of the outside playground that was open. The playground was brilliant with some fantastic pieces of equipment but we did find some children were unsupervised so just a warning to be vigilant! The cafe was open for drinks and take way food ( face mask was required for adults here and in the shop) and there are lots of seats and tables for picnic with a good range of sun and shade which was appreciated last friday ��. Some of the interactive bits and narrow passages to view cockpit etc were understandably closed but this didn't detract from our enjoyment and we are looking forward to going again"

In line with current government legislation, if you are planning to visit our shop or restaurant during your visit, please ensure that every member of your party is wearing a face covering, unless they are exempt from doing so . 

As we are continuing to maintain a 2m social distancing policy in all of our hangars, you don’t need to wear one anywhere else, unless it makes you feel more comfortable to do so.

Statement from the Museum

From 8 August all visitors will have to wear a face covering when visiting our galleries, shop and restaurant unless they are exempt from doing so. You will not need to wear one when outside in our green spaces, unless it makes you more comfortable to do so.

SATNAV Users

Currently several SatNav systems have incorrectly indexed our postcode which means that people are being told that they have arrived at their destination whilst they are still on the M1.

As a result we are recommending that rather than typing our postcode into your SatNav system that you input our road name "Grahame Park Way". If this does not work we suggest putting in the postcode NW9 5QW which will direct you to the small industrial estate that is located next to the Museum. 

Accessibility

The museum has wide aisles and is spaciousVisitors inside the nose section of the Chinook helicopter in 'RAF in the Age of Uncertainty: 1980 - Today' exhibition at the RAF Museum LondonAlinkers walking bike at the RAF Museum London

Covid-19

We will be continually reviewing our procedures so always check here for the most up to date information on visiting the Museum. This will include opening and closing times, cafe and restaurant information and visitor route.

Not all parts of the Museum/exhibits will be accessible eg simulators and interactives and you may need to wait to enter buildings.

This video will show what you can expect on your visit.

Welcome

The Royal Air Force Museum London welcomes everyone and aims to ensure an enjoyable visit for all.  If you need any assistance in addition to the facilities detailed below, please do ask any member of staff (look for the red jackets!)

For information about how to get to the Museum, visit our 'How to reach us' page.

Parking

The Museum offers designated parking for disabled visitors which is near to the entrance (car parking charges apply). We operate an ANPR (Automatic Number Plate Recognition) system in the car park - you will need to pay for parking as you exit the Museum through Hangar 1 or pre pay when you book your timed entry ticket. 

Wheelchairs 

The Museum has a number of manual wheelchairs available free of charge. They can be pre-booked by calling 020 8358 4818 or e-mailing Reception here

Quiet rooms

We have Quiet Rooms available on request in Hangars 1, 3 and 6.

Toilet facilities

All our hangars have accessible toilets. All have baby changing facilities except Hangar 2 where our fully accessible Changing Places Toilet is located.

Features that this Changing Places Toilet offers include:

  • a height adjustable adult-sized changing bench
  • a full coverage hoist system
  • adequate space in the changing area for a disabled person and up to two carers
  • centrally placed toilet with room either side
  • mobile screen to allow privacy
  • wide tear off paper dispenser
  • large waste bin for disposable pads
  • grab rails and alarm cord
  • basin with thermostatic mixer taps
  • standard height toilet with flush lever
  • non-slip floor 

General access

We have step-free access around our site. All of our hangars offer the following:

  • Wide aisles, enabling access for wheelchairs and pushchairs
  • Lifts to upper levels
  • Seating for breaks during your visit
  • Free Wi-Fi is available

Exhibitions

  • Large print guides are available online for the exhibitions in Hangar 1 and Hangar 6
  • All the films in Hangars 1 and 6 have subtitles
  • All audio handsets in Hangar 1 and 6 have an integrated hearing loop, switch hearing aid to T position
  • Exhibitions in Hangars 1 and 6 include tactile models. ‘RAF Stories’ in Hangar 1 also includes smells and sounds, bringing the exhibits to life
  • RAF Museum Tours: When you see an icon of a mobile device, enter the text into your browser to access display information. For example: rafm.tours/spitfire

Assistance Dogs

Assistance dogs are welcome at the Museum and water bowls can be requested at the entrance. No other dogs or animals are allowed on our site.

Information for visitors with autism

This guide may be useful for planning your visit.

You can download a trail or a tick list which you may wish to use during your visit.

Information for wheelchair users

This guide may be useful for planning your visit.

Information for families

If you wish to prepare your child for a visit to the Museum, you may wish to use this visual story.

We also have Family Backpacks available to use and a sound trail which you can access via a mobile phone or tablet (both of these activities are free).

Fire Alarms

The Museum's fire alarms are sound only. Museum staff wearing red or high-visibility vests will direct visitors to the nearest exit. 

Further information

If you have any further questions about accessibility please contact the Museum on 020 8205 2266 or email us at Access.London@rafmuseum.org

Who to contact

Telephone
E-mail
Access.London@rafmuseum.org
Website
https://www.rafmuseum.org.uk/

Where to go

Name
SAT NAV postcode for The RAF Museum London,
Address
Hurricane Trading Estate
Avion Crescent
London
Postcode
NW9 5QW
Get directions

Time / Date Details

When is it on
10:00am - 5:00pm last entry 4:30pm
Time of day
Morning
Afternoon

Other Details

Age Bands
11-14 years old
18-25 years old
Parents and carers
15-17 years old
5-10 years old