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Whipsnade Zoo Coronavirus Safety Measures


We've answered your frequently asked questions on this page.

We want everyone to have a safe and enjoyable visit.

Here is how we are keeping our visitors safe:

Pre-booked ticketing

Members, Patrons, Fellows and all paying visitors need to pre-book tickets online here.

Please note that limited numbers of tickets are available each day. If your preferred date is fully booked, please check alternative dates for availability.

Indoor areas are closed for now

Know before you go - Whipsnade Zoo falls under social distancing guidance. This should have a minimal impact on your visit, we hope you have a great time. Just have a read of what you need to know below and over on our FAQs page.

All catering outlets are take-away only

Our Base Camp restaurant will be closed, but you will still be able to enjoy a delicious meal, al fresco! Simply visit our on-site fish and chip van, pop-up barbecue, or River Cottage Deli for some tempting treats.

Masks are mandatory on arrival, and in some walk-through areas.

If you are entering the Zoo on foot, you will need to wear a face mask on arrival - but this doesn't apply if you are medically exempt, or enterting the Zoo by car. Please remember to bring a face mask as you'll be prompted to wear these in certain areas.

Hullabazoo and the Great Whipsnade Railway are closed.

High-touch areas such as our Hullabazoo indoor play area and steam train will be closed until they can be enjoyed again in a safe way. Our brand new outdoor play area will be open to everyone for your visits from 26 April onwards, with booking required on the day.

Keeper talks and some animal experiences will not be running.

Our regular talks programme isn't running, to keep both our visitors and staff safe by avoiding people gathering in groups in one area.

Please check our Experiences pages for the latest information about what's running and availability.

Helping our visitors practise social distancing

We have clearly marked out any areas where queues might occur, like the Zoo entrance, to help everyone maintain a safe 2m distance from one another.

Providing hand sanitised and handwash stations around the Zoo

At regular stops around the Zoo we have placed hand sanitizer and handwash stations to make sure visitors can frequently wash their hands.

Creating physical barriers

Barriers have been added in select places around the Zoo where it is more difficult to maintain social distancing, for example at tills.

Cashless transactions

We are only accepting contactless payments including debit cards, credit cards, Apple Pay and Google Pay.

For more information, take a look at our dedicated FAQs page.


Accessibility and Inclusivity

ZSL Whipsnade Zoo is considered reasonably wheelchair friendly.

Free entry for one essential carer and/or free essential car entry into the Zoo is available per paying visitor with additional needs. A child’s ticket must be purchased for any under 3 with additional needs who requires a free essential carer.


Ramp access

There is ramp access to the following areas:

  • The Animal Houses.
  • Base Camp Restaurant and River Cottage Kitchen & Deli
  • The Sealion Arena and Bird Arena to view the displays
  • Hullabazoo play areas and Hullabazoo Farm
  • First Aid Point (next to the Visitor Centre)
  • The steam train (Please note, two wheelchairs can be accommodated on the train per trip)
  • Owl Wood - Access may cause wheelchair users some difficulty, as it is covered by bark chippings in order to subdue the noise.



We have a limited number of wheelchairs that are available for hire on a first-come, first-served basis and it is therefore advised to book them in advance of your visit by calling the Retail Shop on 01582 871517 or emailing A deposit of £25 is required which will be refunded on return of the wheelchair at the end of your visit.

The wheelchairs are non-motorised and are not self-propelling. 

It is also possible to hire a mobility scooter, and again we'd recommend booking in advance of your visit. A mobility scooter will cost £20 to hire, plus a refundable deposit of £30. 

Opening times 

The Zoo’s opening hours remain the same, but visitors need to pre-book either a morning or afternoon slot. Morning slots are from 10am-2pm and Afternoon slots are from 2pm - 6pm, with last admission at 5pm. Find out more here.

ZSL Whipsnade  Zoo is open from 10am every day of the year (except Christmas Day) with seasonal closing times.

Opening times

Dates Opening Last Entry Closing
15 June 2020 - 6 September 2020* 10:00 17:00 18:00
7 September 2020 - 24 October 2020 10:00 16:00 17:00
25 October 2020 - 12 February 2021 10:00 15:00 16:00

*Last entry and closing time subject to change due to special events.

  • Please note, our animal houses close 15 minutes before the Zoo closes
  • ZSL Whipsnade Zoo is open every day of the year except Christmas Day
  • Last admission is one hour before advertised closing time
  • Children under 16 will not be admitted without an adult


Accessible toilets 

There are several accessible toilet facilities available around the Zoo: 

  • Visitor Centre
  • Discovery Centre
  • Africa Outpost
  • Base Camp Restaurant

A permanent Changing Place facility will be coming soon to Whipsnade. 


Assistance dogs

Assistance dogs are not currently permitted inside ZSL Whipsnade Zoo because we have free-roaming animals such as mara, wallabies, Chinese water deer and muntjac around our Zoo. They use all of the Zoo and therefore we are not able to offer routes to for assistance dogs at present. We are working with Guide Dogs UK to resolve this and hope to be able to welcome dogs to certain areas of the Zoo in the future. We do offer two kennels which are located in a quiet area at the entrance of the Zoo for assistance dogs to stay during your visit. Many dogs may not like being left all day in this new kennel with the smells and sounds of the Zoo so close so please contact our support centre in advance of your visit to make alternative arrangements on 0344 225 1826 or email



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Where to go

Whipsnade Zoo
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Please see website for pricing
Age Bands
11-14 years old
18-25 years old
Parents and carers
15-17 years old
0-4 years old
5-10 years old