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Young Minds - Coronavirus update

YoungMinds publishes advice for young people and parents on mental health impact of coronavirus

Coronavirus and mental health

Leading mental health charity, YoungMinds, has issued advice to young people and parents on how to look after their mental health during the coronavirus pandemic.

Published advice includes:

The charity will aim to reach hundreds of thousands of young people and parents with supportive digital content over the coming weeks, to help those coping with uncertainty, social isolation, health anxiety, bereavement, additional caring responsibilities and gaps in mental health support.

The YoungMinds’ Parents Helpline will also remain open the number is 0808 802 5544 by operating remotely, and will continue to provide free advice and guidance to any parent or carer worried about the mental health of a young person under 25.

Tips, advice and guidance on where you can get support for your child mental health during the coronavirus (COVID-19) pandemic 

Who We Are

We’re leading the fight for a future where all young minds are supported and empowered, whatever the challenges

Parents Helpline

Our Parents Helpline is available to offer advice to parents and carers worried about a child or young person under 25.

You may have questions about a child’s behaviour, emotional wellbeing, or mental health condition. You may have a child who’s already been admitted to CAMHS and have questions about their treatment or want to know what to say to your GP when you visit them. 

Our trained advisers are here to give you help and advice, whatever the question. 

Call the Parents Helpline on 0808 802 5544

Call us for free Mon-Fri from 9.30am to 4pm – available in England, Scotland, Wales and Northern Ireland.

Calls may be recorded for monitoring or training purposes.

Parents Helpline Email Service

At any time, you can also contact the Parents Helpline via our online contact form. We will endeavour to reply to emails received within three working days. If you are in need of urgent help, these contacts can help you.

Parents Helpline Email Service

What happens when you call the Parents Helpline?

  • You’ll get through to a trained adviser who will talk through the problem and listen to your concerns and questions in complete confidence.
  • Your adviser will help you to understand your child’s behaviour and give you practical advice on where to go next.
  • If you need further help, they’ll refer you to one of our specialists whether it's a psychotherapist, psychiatrist, psychologist or mental health nurse. They’ll arrange a phone consultation within 7 days.

Friendly and Confidential 

We know it’s difficult to call the first time – but don’t worry. Your conversation with us will remain confidential unless we suspect that a child, young person or vulnerable adult may be experiencing, or is at risk of experiencing harm.

Rest assured, if we need to share any information with anyone outside of YoungMinds, we will inform you first, unless there is immediate risk to life that requires very quick action.

We will keep a record of your call on a secure and confidential database and this will help if you need to call us again. 

For more information about how we use and store your data read our Privacy Policy.

Accessibility and languages

  • Hard of hearing or speech-impaired? Please use Typetalk or Textdirect to contact us.
  • Language issues? If English is not your first language, we can arrange for an interpreter as a member of LanguageLine.


Other Details

Age Bands
11-14 years old
18-25 years old
Parents and carers
15-17 years old
0-4 years old
5-10 years old
SEN Provision Type