The rise in the cost of living and increased energy bills means that many households will struggle with their heating bills this winter. People will be faced with tough decisions about when they can afford to heat their home. To help residents, Bedford Borough Council…
A third party mandate is a formal instruction from you to HSBC UK. It tells us that you’d like someone else to carry out everyday banking transactions on your HSBC UK bank account. These don't include arranging a formal overdraft or opening or closing an…
British Sign Language interpretation from home This could help if… you need assistance with a telephone banking conversation The BSL Video Relay Service enables you to contact us from home using British Sign Language (BSL). When you launch SignVideo, you’ll be able to interact with…
How we can help make banking easier if you’re deaf, hard of hearing or have a speech impairment. The Barclays app Our app1 has been designed with accessibility in mind, and has been awarded the AbilityNet Accessibility kite mark. This means it’s compatible with most…
Third-party access to bank accounts From power of attorney to Court of Protection orders, we explain the options for getting help to manage your accounts, and what to do if you’ve been appointed to help someone else. How to set up third-party access We’re here…
Mobility or dexterity impairment Tools you may find useful to access our branches and services. The Barclays app Our app1 has been designed with accessibility in mind, and has been awarded the AbilityNet Accessibility kite mark. This means it’s compatible with most accessibility features, like…
Thinking differently about Dyslexia The Barclays app Our app1 has been designed with accessibility in mind, and has been awarded the AbilityNet Accessibility kite mark. This means it’s compatible with most accessibility features, like inverting screen colours on your device and voiceover technology.If your device…
Extra Care Support We understand that bills aren’t always the first thing on your mind. If you’re recovering from an illness, or going through other life changes affecting your finances, we want you to feel like you can talk to us about it. Extra Care…
If you need practical support, our Priority Services Register is here for you. It’s completely free, and once you’ve signed up, you can stay on it for as long as you like. We can help a really wide range of people, from those with sight,…
Social security benefits are financial payments. Some benefits are paid to meet basic living costs, some are paid for specific expenses such as rent, other benefits are paid if you meet certain criteria such as being in full-time work. There are dozens of different benefits…