Sainsbury’s and Argos have announced the nationwide rollout of sunflower lanyards in all stores, to help enhance the shopping experience for customers with hidden disabilities. Following a successful trial earlier this year, the initiative offers shoppers the option to pick up a sunflower lanyard in store, which has been purposely designed to act as a discreet sign for store colleagues that they may need to provide a customer with additional support.
As the first retailer to trial the lanyards last year, Sainsbury’s and Argos hope to build on the success of the scheme, by providing reassurance to customers with hidden disabilities such as autism, dementia, visual or hearing impairment and anxiety.
Colleagues will be happy to provide extra support such as assisting with finding shopping items or simply giving customers more time at the checkout. Lanyards will be available to collect for free and are for each customer to keep so they can use it every time they come into store.
Locally Sainsbury’s Clapham Road have stock and both Argos stores in town and the retail park have stock of the Sunflower lanyard. Sainsbury’s Kempston have been overwhelmed by the uptake and are currently out of stock. The lanyard can also be used at all our local airports there is a guide on each airport on the local offer including the sensory room at Gatwick, that can be accessed here https://tinyurl.com/y6ywpvu8
MK shopping Centre and Milton Keynes Theatre have also signed up to the scheme.
It can also be used at all our local airports there is a guide on each airport on the local offer including the sensory room at Gatwick, and can be accessed here https://tinyurl.com/y6ywpvu8